Contact

Player support: support@golferspairadice.com
For gameplay issues, purchases, ads, or account questions.

Business inquiries: brooks.anthony@bagpipergames.com
For business, partnership, or administrative matters.

Website: https://golferspairadice.com

When you email us

Include as much detail as you can so we can help faster:

Common questions

Is Golfer's Pair-A-Dice a gambling app?

No. Golfer's Pair-A-Dice is a casual golf-themed dice game for entertainment. Dice are used as a gameplay mechanic only. The app does not offer real-money gambling, betting, wagering, cash prizes, or redeemable rewards.

How do in-app purchases work?

Purchases are processed by the applicable app store, Apple App Store or Google Play. Available items may include consumable virtual currency and item bundles, and a one-time Remove Forced Ads purchase. Coins and items have no cash value and cannot be redeemed, sold, transferred, or exchanged for money or prizes. All billing and refunds are handled under the applicable app store's payment rules.

How do Restore Purchases and Remove Forced Ads work?

Restore Purchases applies to eligible non-consumable purchases, such as Remove Forced Ads. Consumable purchases, such as coin packs, generally are not restored after they are used. If Remove Forced Ads does not appear after purchase, open the app and use Restore Purchases where available. If it still does not unlock, email support@golferspairadice.com with your platform, device, app version, and a description of the purchase.

A purchase did not unlock. What should I do?

Open the app and use Restore Purchases where available. If the item still does not appear, email support@golferspairadice.com with your platform, device model, OS version, app version, and a description of the purchase.

How do I request a refund?

Refund requests must be submitted through the applicable app store. On iOS, use Apple's purchase support system. On Android, use Google Play's refund process. We cannot process app store refunds directly.

Why do I see ads in the app?

The app may show ads, including optional rewarded ads that grant in-game rewards after completion. For non-premium users, forced or interstitial ads may appear during Practice round breaks unless you purchase Remove Forced Ads.

What does Remove Forced Ads do?

If offered, the Remove Forced Ads purchase removes eligible forced Practice round break ads. Optional rewarded ads may remain available because they are user-initiated and grant in-game rewards.

I watched a rewarded ad but did not receive the reward. What should I do?

Rewards are not guaranteed if the ad fails, is interrupted, cannot be verified, or if your daily reward limit has been reached. Wait a moment and check whether the reward appears in your inventory or balance. If it is still missing, restart the app and try again later. If the issue continues, email support@golferspairadice.com with your platform, device, app version, and what reward you expected.

I bought Remove Forced Ads but still see forced ads. What should I do?

Remove Forced Ads removes eligible forced Practice round break ads only. Optional rewarded ads may still appear because they are user-initiated. If you are seeing forced Practice break ads after purchasing, use Restore Purchases in the app. If forced break ads continue, email support@golferspairadice.com with your platform, device, app version, and when the ad appeared.

How do I sign in to my account?

Open Account Settings in the app and enter your email address. We send a one-time sign-in link to that email. Tap the link to finish signing in. Sign in with Apple and Google sign-in may be added in a future update.

How do I back up or restore my progress?

Gameplay is saved on your device while you play. When you are signed in, open Account Settings and use Back Up Progress before switching devices. On another device, sign in with the same account and use the restore option to load your cloud backup. Cloud backup is not automatic. Back up before changing devices or clearing app data.

How do I delete my account?

Open Account Settings in the app and use the account deletion option. Your request is submitted through the app and processed after verification. Deletion is not completed instantly.

Will I lose my progress if I delete the app?

Gameplay progress is stored on your device while you play. If you are signed in and have used Back Up Progress in Account Settings, you can restore that backup after reinstalling the app or switching devices. Deleting the app may remove local copies on that device. Deleting the app does not delete your account. Clearing app data or losing access to your account email may affect saved progress.

Where can I read the privacy policy and terms?

Our Privacy Policy and Terms of Use are available on this site.

Publisher

Golfer's Pair-A-Dice is published by BAGPIPER, LLC.

You can request account deletion from Account Settings in the app. Requests are submitted in the app and processed after verification.